Shipping & Returns
We offer Free Standard Shipping on selected product or based on promotional offers, only available for all USA Orders!
Most US based orders are shipped from the production warehouse within 5 - 7 days for your convenience and maximum efficiency.
Some Specific Products such as Mugs & Necklaces ships out faster, you will receive them, within 3 - 5 working Days
All Apparels will arrive within 7 to 14 Business Days.
For CUSTOM SHOES Related Products, such as (Boots, Sneakers, High Heels...e.t.c) united states shipping is 2-4 weeks, and tracking will be available within 10 days after you placed your order.
- Safety First: Our top priority is the health and safety of our co-workers, customers, and communities.
- Employee Precautions: Our employees follow strict protocols, including proper hand washing, regular cleaning of work areas, and wearing gloves when packing orders.
- Supply Delays: Due to the ongoing COVID-19 pandemic, we are experiencing mild delays in the supply of our apparel blankets.
- Extended Production Time: Printing and production may take 10-14 days.
- Handling and Shipping Time: Please expect handling and shipping times of 3-7 days.
- Fast Turnaround: While we typically have a fast turnaround, these delays are a result of the current circumstances.
- Patience Appreciated: We kindly ask for your understanding and patience during these challenging times.
During holiday and festive periods, shipping networks may experience increased volumes and potential delays.
To ensure a smooth shopping experience, we recommend customers to shop earlier to avoid rush and potential shipping delays.
Please consider the following:
- Place your orders in advance to allow ample time for processing and delivery.
- Be aware of any specific cutoff dates provided by the shipping carriers for guaranteed delivery before a certain holiday or event.
- Keep track of shipping updates and tracking information provided to stay informed about the status of your order.
- Consider expedited shipping options if available and time-sensitive.
We strive to process and ship orders promptly, but please note that external factors may impact shipping times during peak periods.
We appreciate your understanding and patience as we work diligently to fulfill your orders in a timely manner.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 591 E 10th Ave, Chico, CA 95926 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Personalized merchandise cannot be returned due to your misspelling or incorrect size choice. Our software shows you what the item will look like before you order. But we guarantee the quality of our goods, so to be eligible for a return, your item must have a manufacturing defect.
- Please be advised that once your item has been shipped, your order cannot be modified or cancelled.
- Orders can be modified or canceled within 24 hours of purchase.
- Our return address is 591 E 10th Ave, Chico, CA 95926 United States
- To complete your return, please send us a mail @ email@example.com
- Our commitment is to deliver the product you ordered. We have a very simple return policy.
- We will replace or refund your purchase if there is a manufacturer defect. Manufacture defects include things such as rips, tears, holes and faded printing.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.\
- If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).