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Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Returns!

Shipping Information:

  • We offer Free Standard Shipping on selected product or based on promotional offers, only available for all USA Orders!
  • Most US based orders are shipped from the production warehouse within 5 - 7 days for your convenience and maximum efficiency.
  • Some Specific Products such as Mugs & Necklaces ships out faster, you will receive them, within 3 - 5 working Days
  • All Apparels will arrive within 7 to 14 Business Days.
  • For CUSTOM SHOES Related Products, such as (Boots, Sneakers, High Heels...e.t.c) united states shipping is 2-4 weeks, and tracking will be available within 10 days after you placed your order.

Returns Information:

  • We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.
  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • Personalized merchandise cannot be returned due to your misspelling or incorrect size choice. Our software shows you what the item will look like before you order. But we guarantee the quality of our goods, so to be eligible for a return, your item must have a manufacturing defect.
  • Please be advised that once your item has been shipped, your order cannot be modified or cancelled.
  • Orders can be modified or canceled within 24 hours of purchase.
  • Our return address is 68141 South River Rd Kentwood Louisiana US 70444.
  • To complete your return, please send us a mail @ support@riverlifeshop.com 

Refund Information:

  • Our commitment is to deliver the product you ordered. We have a very simple return policy.
  • We will replace or refund your purchase if there is a manufacturer defect. Manufacture defects include things such as rips, tears, holes and faded printing.
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.\
  • If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).
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